Social Xchange support
How can we help?
Start with the route that best matches what you need. If your question relates to a booking, include its reference so the right team can find it without asking you to resend private details.
Account access
Sign in to manage your account or use the password-reset option on the sign-in page if you cannot access it.
Go to sign inBooking support
Signed-in customers and talent should open the relevant booking to keep messages, deliverables, decisions, and support history together.
View customer bookingsMarketplace questions
For a question before you have an account or booking, contact the Social Xchange team by email.
Email info@weareskai.comPrivacy rights request
You can ask to access, correct, delete, restrict, object to, or receive a portable copy of eligible personal information. We may need to verify your identity or an agent’s authority and may retain records when law, safety, an active booking, or a legal hold requires it.
Email a privacy rights requestProtect your information
Never send passwords, full payment-card numbers, bank credentials, identity documents, or authentication codes by email. Social Xchange staff will not ask for your password. Do not attach sensitive identity or financial documents to an ordinary email; we will provide a private route if proportionate verification is needed.